p70-86

I found it interesting to read about the Tylenol murders and what they did after in order to prevent an attack like that from happening again. It is fascinating to see that people become so paranoid over one particular product that was poisoned as they ignored every other product that could be contaminated with a different poison. I think that the reason this happens derives from the irrational emotions that all humans share and how we all have the need to correct the things that cause us anxiety. When things like the Tylenol murders happen, or any bad thing that causes disorder in one's life, humans strive to fix what has bothered them rather than fix what could potentially bother them. We are much better at fixing something that has obviously gone wrong rather than anticipating what could go wrong in the future. This happens because when something has gone wrong, our negative emotions kick in and our drive to rid ourselves of these emotions greatly increases. However, when thinking about something that could potentially (rarely) go wrong, no/less emotions are involved, so our drive to react upon it is nowhere near as strong than if something actually did go wrong.